The same Twelve but a little different
The Twelve, It has always been about you. We have always wanted you to feel safe and now we want to take even more care of you. So, that has not changed.
What has changed is the world around us.
So, we have adapted to health and safety guidelines and made some changes and all without compromising on your comfort.
All rooms and suites are super spring cleaned before you arrive to The Twelve. We're upping the cleaning levels and adding extra sparkle to public or frequent contact spaces.
We use a very special product to do this which is in keeping with our Green Hotel Policy. Our Green Clean stabilised aqueous ozone (SAO) - is safe for our team and guests - with no toxic chemicals present – It is 100% environmentally friendly and reduces the use of plastics and is proven to it kill Corona virus.
You’re in safe hands
Our team are trained to follow HSE Guidelines and sanitation procedures and we have been independently trained and assessed to the highest standards.
Le petit spa
Our petit spa specialises in seaweed based treatments using the finest Voya products from our friends in Strandhill, Co. Sligo. Our therapists are trained in all of the new hygiene measures and will be wearing PPE. It is most advisable to book your time in le petit spa prior to your arrival as times for treatments will be limited.
We are so looking forward to having you join us at The Twelve.
The Twelve Team X
Here’s what your journey as our guest will be like…
Prior to your arrival
Dinner bookings are most advisable in West and The Pins operates a 'walk-in' policy.
Bookings must also be made in advance for our petit spa.
Your room is stocked with all you need to make your own seaweed bath as well.
This is also the time for you to consider having some of our #BrownBagCocktails ordered for placement in your room prior to your arrival. You can also choose between two types of minimart stock to be placed in your room:- ‘All the Family Essentials or What a Couple Needs’. Please note this service carries an extra charge.
We hope you have had a wonderful stay with us and as always, ‘We are listening’.
If you have feedback which you want to share with us, please email firstname.lastname@example.org or complete our ‘We miss you already’ email which you will receive a few days later.
Thank you for placing your trust in us and we look forward to seeing you again soon.
The Twelve Team XX