Thank you to our dedicated team without which none of this would be possible. Here’s to continued successes.
‘Best Internet Strategy’ at the Hospitality, Sales and Marketing Association International Awards
’Best New Branding’ at the Irish Print Awards
Runner up - Proactive MII Young Marketing Award at the Proactive MII West Region
‘Best Boutique Hotel in Ireland’ Award–Hospitality Ireland Awards 2008 AND Every Year Since!
‘Best Gastro Pub in Connaught’ and overall ‘Best Gastro Pub in Ireland’awarded to
The Twelve’s popular Pins Gastro Bar at the Restaurants Association of Ireland Awards .
Georgina Campbell Wine Award of the Year for Upstairs @ West.
Hotel and Catering Gold Medal Award for The Best Wine List in Ireland
’Best Customer Service Award – Galway Chamber of Commerce
Fourteen Food and Wine magazine nominations for Upstairs @ West
Winner ‘Bord Bia Just Ask Restaurant of the Month’ for use of local product
‘Best Customer Service Marketing Award’ Marketing Institute of Ireland Awards
Winner ‘Best Customer Service in Galway’ – Restaurants Association of Ireland Awards
‘Insider’s Select Top 1% of Hotels in The World’ –Ranked as one of the Top Hotels in the World by Expedia guests.
Upstairs @ West – Top of only two restaurants in County Galway - Georgina Campbell’s Top Irish 100 Guide
Finalist–Best Cafes – The Twelve Bakery Shop @ The Twelve – Hotel and Catering Gold Medal Awards
Top Trendiest and Top Luxury Hotel in Ireland - Trip Advisor Travellers Choice Award of Excellence
Green Hospitality Platinum Award for Environmental Policies
Top Irish Hotel for Food- Irish Twitter Awards
Number 1. Galway Hotel,Top Luxury Hotel in Ireland and Top City Hotel in Ireland’ - Trivago
The Pins Gastro Bar – ‘One Rosette for Culinary Excellence’ AND
Upstairs @ West– ‘Two Rosettes for Culinary Excellence’– AA Guide
Top Hotel Fine Dining Restaurant in Connaught – Upstairs @ West – Restaurants Association of Ireland Oscars
Upstairs@ West - Winner – ‘Best Sustainable Restaurant in Ireland’ - Restaurants Association of Ireland
Upstairs @ West - Top 100 Restaurants in Ireland – McKenna’s Guides 2016
Winner‘The Overall Best Wine Experience in Ireland’ –National Hospitality Awards 2016
Winner - The Best Wine Experience in Ireland - Food and Wine Magazine 2016
Winner - The Best Sommelier in Ireland - Food and Wine Magazine 2016
Fergus and The Team