Awards and Recognition

Awards and Recognition


Thank you to our dedicated team without which none of this would be possible. Here’s to continued successes.

Best Internet Strategy’ at the Hospitality, Sales and  Marketing Association International Awards

’Best New Branding’ at the Irish Print Awards

Runner up - Proactive MII Young Marketing Award at the Proactive MII West Region

‘Best Boutique Hotel in Ireland’ Award–Hospitality Ireland Awards 2008 AND Every Year Since!

‘Best Gastro Pub in Connaught’ and overall ‘Best Gastro Pub in Ireland’awarded to

The Twelve’s popular Pins Gastro Bar at the Restaurants Association of Ireland Awards .

Georgina Campbell Wine Award of the Year for Upstairs @ West.

Hotel and Catering Gold Medal Award for The Best Wine List in Ireland

’Best Customer Service Award – Galway Chamber of Commerce

Fourteen Food and Wine magazine nominations  for Upstairs @ West

Winner ‘Bord Bia Just Ask Restaurant of the Month’ for use of local product

Best Customer Service Marketing Award’ Marketing Institute of Ireland Awards

Winner ‘Best Customer Service in Galway’ – Restaurants Association of Ireland Awards

  ‘Insider’s Select Top 1% of s in The World’ – Ranked as one of the Top s in the World by Expedia guests.

Upstairs @ – Top of only two restaurants in County Galway - Georgina Campbell’s Top Irish 100 Guide

Finalist–Best Cafes –  The Twelve Bakery Shop @ The Twelve – and Catering Gold Medal Awards

Top Trendiest and Top Luxury in Ireland - Trip Advisor Travellers Choice Award of Excellence

Green Hospitality Platinum Award for Environmental Policies

Top Irish for Food-   Irish Twitter Awards 

Number 1. Galway ,Top Luxury in Ireland and Top City in Ireland’ - Trivago 

The Pins Gastro Bar – ‘One Rosette for Culinary Excellence’ AND

Upstairs @ – ‘Two Rosettes for Culinary Excellence’– AA Guide

Top Fine Dining Restaurant in Connaught – Upstairs @ – Restaurants Association of Ireland Oscars

Upstairs@ West  - Winner – ‘Best Sustainable Restaurant in Ireland’ - Restaurants Association of Ireland

Upstairs @ West - Top 100 Restaurants in Ireland – McKenna’s Guides 2016

Winner‘The Overall Best Wine Experience in Ireland’ – National Hospitality Awards  2016

Winner - The Best Wine Experience in Ireland - Food and Wine Magazine  2016

Winner - The Best Sommelier in Ireland - Food and Wine Magazine 2016

Fergus and The Team